I purchased my simulator about a month ago. There was an issue with the steer wheel. It took a little bit to reply to my email but once they got in touch with me the help Jay offered me was extraordinary and very accurate. I am a CPA and not very knowledgeable when it comes to software problems. However, it took less than 10 minutes to solve the problem.
I like the product so much I am purchasing another one for my vacation home.
Thank you,