I needed a replacement Fanatec DD+ fast after my original wheelbase failed while I was on vacation, and Apevie came in clutch!
After placing my order late Wednesday night, and then I noticed on Fanatec's website that the manufacturers warranty would not be honored if purchased from a third-party retailer unless they were an "authorized dealer". I contacted Apevie first thing Thursday morning, and they promptly confirmed that they were an authorized dealer, that the full manufacturer warranty would remain intact, and even offered to cancel my order if I wasn't comfortable proceeding.
After that reassurance, I kept the order. Sure enough, the wheelbase arrived the very next afternoon. It showed up brand new, perfectly packaged and protected in the manufacturers packaging. The entire experience exceeded my expectations.
Many thanks to the team at Apevie for their responsiveness and for significantly reducing my downtime and getting me back on track during my vacation. I will be checking your website first for future sim racing purchases.
As for the Fanatec DD+ itself, it may not sit at the very top of the direct-drive market, but it's been an outstanding wheelbase for me. The force feedback is incredibly smooth, detailed, and responsive, with more than enough power for anything I throw at it. The build quality feels excellent., and installation is very quick and straightforward. I'm very happy with this purchase so far.
